Privacy policy for the Biovac employer branding and recruitment
Date of publication: 24 - 11 - 2023
- INTRODUCTION
Biovac respects your privacy and is committed to protect the privacy and security of your personal data. Biovac urges you to carefully read and review this Privacy Policy before accessing or using the Biovac website (hereinafter referred to as “Website”). This Privacy Policy explains how we obtain, use, and disclose your personal information as we are required in terms of the Protection Of Personal Information Act 4 of 2013 (“POPIA”). If you proceed to access or use this website, you are agreeing to abide by this Privacy Policy and the Privacy statement, without any exceptions. You may not access or use this Website if you do not agree to this Privacy Policy. Biovac Proprietary Limited (Reg. no.: 1998/011727/07), its affiliates, and its group companies (“Biovac”) reserve the right to add, remove or modify this information at any time without any prior notification.
All references to ‘our’, ‘us’, ‘we’ or ‘company’ within this policy are deemed to refer to Biovac, its subsidiaries, affiliates, parent companies and any of their respective associated companies and related businesses.
- OVERVIEW
This Privacy Policy (“Privacy Policy”) has been developed to acknowledge the importance of and assist in providing a framework for, the appropriate level of protection for consumer identification, collection, holding, using, disseminating, merging, collating, disclosing and protection of your personal information (“process” or “processing”). The policy represents Biovac’s commitment to compliance with its obligations under the POPIA.
- KEY DEFINITION(S)
Consent means any voluntary, specific, and informed expression of will in terms of which permission is given for the processing of personal information. Consent has two elements: knowledge of the matter agreed to, and voluntary agreement. Consent can either be express or implied.
- COLLECTION OF PERSONAL INFORMATION
The Website is not designed to collect and/or receive any personal information of you by itself. Biovac is not able to identify you personally unless you access Website and/or provide any personal information.
Active collection of information: Biovac collects personal information that you provide in the emails which you have directed to the related query centres/departments as listed on our website, or where applicable, information entered data fields on the Website. For example, you may submit or share your name, postal address, e-mail address, profession, photograph, medical records and/ or other personal information to receive information about various subjects and services wherever applicable. To protect your privacy, you should not provide Biovac with any information that is not specifically requested.
Passive Collection of information: The Website may collect information about your visits to it without you actively submitting such information. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. The Website may capture some of this information, such as the URL of the website you just visited, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, details of operating system, the browser version of your computer/device, etc. Passive information collection technologies can make use of the Website easier by allowing Biovac to provide better service, customize sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve the Website. Such information collected by these technologies cannot be used to identify you without additional identifiable information.
- PURPOSES FOR WHICH WE USE YOUR PERSONAL INFORMATION
Biovac will use the personal information provided via emails received in the email accounts listed on the Website to respond to your questions or enquiries made and provide you with efficient service. Where applicable, in the event that you have entered personal information into a form or data field on the Website, Biovac may use certain identifying technologies to allow that website to "remember" your personal preferences, such as sections of the Website that you visit frequently.
Biovac shall collect, store, and use your personal information in compliance with provisions of the POPIA and all other applicable laws. You may always limit the amount and type of personal information that Biovac receives about you by choosing not to provide any personal information.
We will further use your personal information for the following purposes:
- To provide our products or services to you, to carry out the transaction you requested and to maintain our relationship;
- To assess queries and complaints;
- For maintaining the accuracy of your personal information;
- For operational purposes, where applicable;
- For the detection and prevention of fraud, crime, money laundering or other malpractice;
- To conduct market or customer satisfaction research or for statistical analysis;
- For audit and record keeping purposes;
- Social responsibility; and
- In connection with legal proceedings.
- TRANSFER OF INFORMATION BETWEEN US AND A THIRD-PARTY SUPPLIER
The personal information you provide may be transferred across foreign borders. This information transfer is permitted under Chapter 9 of POPIA which authorises the access seeker (known as the responsible party) permission to transfer the information across foreign borders in the following circumstances:
the person receiving the information (outside of the Republic), must be governed by laws, binding corporate rules, binding agreements or memorandum of understanding between two public bodies which provide an adequate level of protection; or
- You must consent to the transfer; or
- the transfer must be necessary for:
- the performance of a contract between you and the Responsible Party, or for the implementation of pre-contractual measures taken in response to your request;
- the conclusion or performance of a contract concluded in your interest between the Responsible Party and a third party; or
- the transfer is for your benefit and: –
- it is not reasonably practicable to obtain your consent for that transfer; and
if it were reasonably practicable to obtain such consent, you would provide it.
We will not share your personal information with any other third parties or use your personal information for any purpose other than described above. The information collected by us that you provide will not be used to make any automated decisions about you.
- SPAMMING
We do not support “spamming". In accordance with your preferences, we may send periodic emails to you if you have asked us to send you information.
- NON-DISCLOSURE OF INFORMATION
Personal information on the Website may be accessed by Biovac, by certain companies with which Biovac may conduct joint programs, and by individuals and entities with whom Biovac contracts to carry out business activities for Biovac.
Biovac does not sell or rent your personal Information with anyone else except as provided in this Privacy Policy or determined by legislation.
Biovac may share the personal information with third-party if it is required for further processing or connection to its business. During this time, the information shared will be in accordance with the confidentiality agreement with the third party, POPIA and other applicable law for the intended purpose for which the personal information was originally collected and shall ensure all such third parties comply with Biovac’s Data Protection and Privacy Policy and Procedure.
We may release your personal information when we believe release is required to comply with POPIA or any other applicable law. We may release personal information if, in our judgment after review, the release is compelled by law or regulation.
- PROTECTION OF PERSONAL INFORMATION
Biovac will maintain adequate technical and organizational security measures to protect personal information. In all circumstances the personal information is held by us on our secure systems or data base. We undertake to take all reasonable and necessary steps to secure the integrity and confidentiality of your personal information and protect your information from misuse, loss, interference, unauthorised access, modification, or unauthorised disclosure.
Biovac secures each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet will not be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet.
Biovac is not obliged to store your personal information for a period which is beyond the intended purpose for which such information was collected or submitted or to stay in compliance to applicable laws and Biovac Policies and Procedures.
- LINKS TO OTHER WEBSITES
This Privacy Policy applies only to Biovac's Website. Biovac may provide links to other websites, which we believe, may be of interest to you. Biovac is not responsible for the content on such website, your access to such website links, security of personal information that you provide, or any information collected by that website. The risk of accessing such websites is solely yours.
- COOKIES
Cookies are alphanumeric identifiers with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Please note, a cookie in no way gives us access to your computer/device and cookies cannot access any other information on your computer/device.
Our website uses these cookies to collect information and to improve our service by making your interaction with us faster. They may be used for the purposes of managing your preferences, maintaining, and optimizing security, marketing, communication, analytics, and research.
We mostly use the below types of cookies:
Essential Cookies or Strictly Necessary Cookies – These cookies are essential to the functioning of our Website and for you to move around the Website. Without these cookies, certain features cannot function. No information about your browsing habits is gathered by these cookies.
Functional Cookies –
These cookies remember how you prefer to use our Website and improve the way our Website works. These remain on your computer/device for a pre-defined period of time.
Performance Cookies - Some cookies help us with the performance and design of our Website. For example, these cookies show us statistics, which are the most frequently visited pages on the Website, help us record any difficulties you have with the Website, and whether our publicity is effective or not.
Targeting or Tracking Cookies - On certain pages of our Website, we use cookies to help us understand your interests as you browse the Website, so we can tailor and deliver to you a more personalized service in the future. This assists us in delivering relevant, interest-based information to you.
At any time, you also have the option to change /control your cookies through your browser settings. However, if you do turn off cookies in your browser, you will not be able to fully experience some of the features our Website.
- USE OF OUR WEBSITE BY CHILDREN
Biovac does not knowingly collect or use any personal information from children (we define "children" as those who are younger than 18 years of age) on this Website. We do not knowingly allow children to communicate with us. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us and we will work with you to address this issue.
- RIGHTS TO YOUR PERSONAL INFORMATION ON OUR WEBSITE
Right to access: You have the right to ask for a copy of your personal data and to verify how we are processing it.
Right to rectification: If you believe we have inaccurate or incomplete information about you, you have the right to ask us to correct or update it.
Right to be forgotten: In certain circumstances, you have the right to ask us to remove or erase your personal information from our records.
Right to object: You have the right to object to processing of your personal information. You also have the right not to be subjected to any automated decision making or profiling.
Right to restriction of processing: You have the right to ask us to restrict processing of your personal information in cases where the data is inaccurate, or the processing of the data is unlawful. This does not restrict Biovac from processing of your personal information for legal and regulatory requirements.
Right to withdraw consent: If we process your personal information based on your consent, you can withdraw your consent at any point of time.
Right to portability: You have the right to ask us to transfer your data to you, or any other third party.
If you would like to opt out of future communications from Biovac, please contact us by clicking on the "Contact Us" tab on the Website you are visiting.
If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner. To exercise any of your rights mentioned in this policy please send an email to CraigM@biovac.co.za .
- COMPLAINTS AND GRIEVANCES
You may complain about our failure to comply with POPIA. This can be done in two ways:
- In writing, by sending an email to CraigM@biovac.co.za
- If you are a resident in South Africa, you can lodge a complaint to the Regulator completing the form as prescribed.
Our Information Officer
Craig Mitchell
CraigM@biovac.co.za
Telephone: ++27 21 514 5000
Mobile: +0832987222
The SA Information Regulator
The Information Regulator (South Africa)
PO Box 31533
Braamfontein
27 Stiemens St
Braamfontein
2017
POPIA complaints- POPIAComplaints@inforegulator.org.za
PAIA complaints- PAIAComplaints@inforegulator.org.za
There is no charge for lodging a complaint. We will write to you acknowledging receipt of the complaint. After appropriate investigation, the Information Officer will write to you as soon as practicable after a decision has been reached, outlining the decision and the reasons for reaching it.
- CHANGE IN POLICY
Biovac reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes, and good business practices. If Biovac changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. We encourage you to visit this Privacy Policy on a continuous basis to familiarise yourself with this Privacy Policy.
