QA Outsource Coordinator
Join Biovac as a QA Outsource Coordinator and help protect life through clear governance, strict compliance, and meticulous risk management across our vaccine operations
Job purpose
Responsible for all QA Coordinated related activities including but not limited to:
Vendor File Management
Vendor Monitoring
Administrative support
Continually strive to deliver solutions through teamwork that ensures continuous improvement through innovative solutions.
Maintaining of the QA admin documentation and processes in full compliance with the current regulations and guidelines - both local and international
Participating in project teams and supporting other relevant organizational departments and/or teams.
Participation in quality audits and support to QA team.
Effective implementation / maintenance of quality systems & safety systems
Responsible to ensure that the QA Release and Outsource department and its respective sections deliver services and solutions in alignment with pharmaceutical quality system requirements.
Ensure compliance in accordance with the Medicines and Related Substances Act 101 of 1965 and the Pharmacy Act 53 of 1974, and the organization’s policies, procedures, and other applicable laws.
Continuously build and support a sound quality assurance culture aligned to cGMP within Biovac.
Continuously support and prescribe to cGMP within Biovac.
Minimum qualification(s)
Required:
Grade 12 / Matric / Equivalent
Recognition is given to Prior Learning and practical experience.
Experience & industry knowledge
Required:
At least 2 – 3 years in similar environment
Pharma/ Biotechnology/ FMCG industry experience is highly advantageous
Good, solid proven working experience in Microsoft office suite including Word, Power point, Excel is required.
Microsoft Access experience will be highly advantageous.
Office and administration work experience required
Knowledge of supplier/vendor auditing advantageous.
Preferred:
Experience in database maintenance
Experience in having faced successfully local and/ or international quality audits.
Experience in aseptic (Sterile) manufacturing.
Business Management
Vendor certification
Keep vendor certification tracker up to date
Follow up with departments on vendor certification approval
Coordinate and facilitate the vendor certification documentation for approval
Issue provisional or approved vendor certificates
Update and maintain AVL
Prepare Vendor Monitoring reports as per the schedule.
Vendor file management
Keep database of vendors and hardcopy files of vendors up to date
Ensure all certificates in file are current and request new one’s from vendors when expired
Send postal audits out to vendors and follow up on outstanding postal audits
Follow up on outstanding site audit reports and observations close out
Vendor Monitoring
Prepare Vendor Monitoring Schedule
Prepare vendor monitoring reports
Source QC results for Vendor monitoring review
Track completion of Vendor Monitoring Reports
External audits
Assist in the coordination and organization of third party and regulatory audits
Assist with departmental documentation preparation for third party and regulatory audits
Assist with company response documentation preparation for third party and regulatory authorities
Ensure all documentation is filed and up to date
General QA administrative Support
Assist with Deviations, CAPAs, Change Controls and justifications
Maintain Vendor Quality Complaints and Vendor Change notification registers.
Compile weekly and monthly Quality slides for QA Vendors and assist QA Release and Outsource with Quality Management Review preparations
Assist with maintaining the Quality and Change Notification Agreement register.
Organizing and scheduling all ad-hoc/ recurring QA related meetings/workshops/teleconferences:
Book venue (including projector, conference phone and stationery required)
Obtain agenda from relevant stakeholders and draft, include in meeting invite.
Arrange any catering where required
Print copies of the minutes for distribution at the meeting
Capture minutes – if required ad hoc:
Forward minutes internally for checks & corrections/additions
Distribute minutes to relevant parties once content confirmed
Photocopying and scanning of documentation
Overseeing all general QA department queries
Assist Senior QA Officer - Vendor Management and Section Heads with gathering of information for communication purposes
Save important correspondences such as pertinent emails, presentations, contracts, quotations, invoices to relevant folders
Maintain project contact list and set up outlook group contact lists
Assist in additional functions as per Business requirements requested through HOD
Core Technical Delivery
Technical Competencies required to perform this aspect of the role:
Good understanding and experience in Excel and Access programs (Microsoft office)
Excellent understanding and working knowledge of Vendor system
Knowledge of internal audit process
Aware of external pharmaceutical requirements for audits
Good understanding and working knowledge of Quality Operations and systems.
Knowledge of pharmaceutical industry standards and guidelines in GMP and Quality
Documentation Management
Environmental, Health & Safety
Technical Report Writing
Metric Development & Report Writing
Standard Operating Procedures
Quality Management
Building own cGMP Knowledge and Compliance
Participate in building quality objectives
Participate in building a sustainable Quality Culture on site and proactive mitigate risks that may negatively impact quality or escalate these appropriately.
Ensuring audit readiness within role through closing out audit findings timeously
Ensure Deviations, Change Controls, CAPAs are managed effectively
Advocate continuous improvement
Technical Competencies required to perform this aspect of the role:
cGMP Knowledge
Total Quality Management & Quality Management Systems
Data development, trending & reporting
Application Deadline: 3 August 2026
If you do not receive a response from us within three weeks after closing date, please understand that your application was not successful.
We believe in the magic of diversity within teams and to achieve this, we do apply Employment Equity principles during our selection process where this is necessary to achieve such diversity.
Disclaimer:
Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Capital department is available to provide clarification. We look forward to reviewing your application.’’
- Department
- Quality Assurance - Release & Outsource
- Role
- Outsource Co-ordinator
- Locations
- Cape Town
About Biovac
We're more than a biotechnology company, we are building Africa's vaccine manufacturing capability and contributing to a healthier, more resilient future for our continent.
Every role at Biovac, whether in science, manufacturing, quality, regulatory affairs, corporate services, or support functions, contributes to a shared mission: improving access to life-saving vaccines and strengthening health security.
Join a team of innovators, problem-solvers, and purpose-driven professionals who are passionate about making a meaningful impact.